Concierge Spinal Surgery - Dr. Mark Frenkel MD - Neurosurgeon Spine Surgeon in Naples, Fl

For out-of-town or international patients, Dr. Frenkel offers a truly personalized treatment experience

Personalized care

Dr. Frenkel and his team meticulously examine your medical history and conduct an in-depth assessment. Your appointment is dedicated to comprehensively evaluating and resolving your concerns. Together, we create a bespoke treatment strategy focused on restoring functionality and alleviating or completely removing your pain, specifically designed to meet your unique needs. Telehealth options are available for out of town patients in the concierge program.

Logistical support

Our expert team is equipped to manage all logistical aspects for you, ensuring a seamless experience from start to finish. This includes arranging appointments for consultations, pre-surgery visits, the surgery itself, and follow-up care, as well as organizing essential diagnostic procedures such as MRIs, medical clearances, and diagnostic injections for pain management. Our goal is to provide you with a hassle-free and smooth journey, prioritizing your convenience and peace of mind throughout

provider access

Following your surgery, Dr. Frenkel will personally reach out to your family members to provide updates, and he will be actively involved in all your follow-up appointments. Under Dr. Frenkel’s supervision, his team of skilled Nurse Practitioners will also be on hand to address any queries or concerns you might have. You will have direct access to them via our online concierge access e-mail during normal business hours. Our aim is to ensure you are well-informed, at ease, and fully supported on your path to recovery.

Travel arrangements

For our out-of-town patients, we offer extensive travel support. Our staff is ready to assist with all your travel arrangements, from finding accommodations and booking flights to suggesting leisure activities in Naples. This allows you to concentrate on your recovery without the stress of planning.

cost transparency

Our specialized team will explain our concierge fee system, confirm your insurance coverage, and help with insurance claims for out-of-network patients. We will make sure you have a clear understanding of all costs upfront.

Expedited service

Skip-the-line access means that Dr. Frenkel will see you as his next patient as soon as you arrive. Once you’re checked in, you’ll be brought straight back to an exam room, bypassing the regular waiting room for an added level of privacy. High-profile individuals who may wish to avoid recognition will skip the waiting room entirely and be given access to clinic through a private entrance.

Inquire about concierge program