Concierge Spine Surgery for Out-of-State Patients | Dr. Mark Frenkel MD Naples FL
Concierge Spinal Surgery Program · Naples, Florida

World-Class Spine Surgery —
No Matter Where You Live

If the best spine surgeon for your specific case isn’t in your city, the right answer is to travel. Dr. Frenkel’s Concierge Spinal Surgery Program handles every detail of your care — from your first telehealth consultation through post-operative follow-up — so that distance is never a reason to settle for less than the best possible care.

(239) 649-1662
Call or text Dr. Frenkel’s office
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Telehealth available  ·  Remote imaging review  ·  Nationwide
MF
Dr. Mark B. Frenkel
MD, MA, FAANS, FCNS
Inventor of CemLIF™
Neuroscience and Spine Associates · Naples, FL
Accepting Concierge Patients Nationwide
Telehealth Consultation
Remote MRI Review
Travel Coordination
VIP Clinic Access
Insurance Assistance
Cost Transparency
CemLIF™ Exclusive
Direct Email Access
99th
Healthgrades %ile
Castle Connolly
5★
Google & HG
🔒 HIPAA Compliant · Private & Secure · VIP Access
What the Concierge Program Includes

Every Detail Managed — From First Contact to Full Recovery

Dr. Frenkel’s Concierge Spinal Surgery Program is designed to make traveling from anywhere in the country or world feel as seamless as going to a local practice — with significantly more personal attention than you’d receive anywhere.

Telehealth & Remote Imaging Review

Begin your care from anywhere. Dr. Frenkel reviews your MRI, CT, and X-rays remotely and conducts a telehealth consultation to discuss your diagnosis, treatment options, and CemLIF™ candidacy (if applicable) — before you book a flight. This ensures your trip to Naples is purposeful and your surgical plan is already confirmed.

Personalized Care Coordination

Dr. Frenkel’s team coordinates your complete care journey: pre-operative consultations, diagnostic tests, surgical clearances, pre-surgery testing, surgery scheduling, and post-operative follow-up appointments. You have a single point of contact for every scheduling need — no navigating multiple offices or making dozens of calls.

Travel & Accommodation Assistance

Dr. Frenkel’s team helps with flight recommendations, recommended hotels near the surgical facility, and suggestions for companion accommodations. Recommended lodging includes the Ritz-Carlton Naples (oceanfront luxury), Inn on Fifth (downtown Naples), and the Innovation Hotel — adjacent to the Surgery Center of Naples, ideal for immediate pre- and post-operative nights.

VIP Clinic Access — Private & Expedited

Concierge patients receive skip-the-line access, a private exam room bypassing the waiting room entirely, and a private entrance for high-profile patients who require discretion. This isn’t the typical outpatient clinic experience — it is designed to match the level of care you would expect from the world’s most prestigious surgical practices.

Cost Transparency & Insurance Support

Out-of-network care shouldn’t come with financial surprises. The Concierge Program provides upfront cost explanations, insurance verification, and claims assistance for out-of-network patients. You will have a clear understanding of your financial responsibility before committing to any procedure — no hidden costs or unexpected bills.

Direct Access & Personal Follow-Up

Concierge patients have direct online email access to Dr. Frenkel’s concierge team during business hours throughout their care journey — not phone trees or answering services. Dr. Frenkel personally contacts the patient’s family after surgery. Post-operative support continues by email for Concierge patients throughout recovery, regardless of where they return home to.

Why Patients Travel to Naples, Florida

Six Reasons Patients From Across the Country Choose Dr. Frenkel

The decision to travel for spine surgery is not taken lightly. Here are the specific, verifiable reasons patients from 40+ states and multiple countries have traveled to Naples, Florida for Dr. Frenkel’s care.

1

CemLIF™ — Available Nowhere Else

Dr. Frenkel’s patented CemLIF™ rod-less, screw-less lumbar fusion is the only procedure of its type in the world. If you require lumbar fusion and want to explore this hardware-minimizing innovation, Naples, Florida is the only place on earth to receive it. cemlif.com →

2

Complex & Revision Cases That Others Declined

Dr. Frenkel regularly receives referrals from other spine surgeons for complex revision surgery, adjacent segment disease, multi-level deformity, and cases where prior surgeries have failed. If you’ve been turned down or a prior operation hasn’t delivered relief, Dr. Frenkel’s training and technology may provide the path forward.

3

Castle Connolly Top Doctor 3 Consecutive Years

Castle Connolly Top Doctor 2024, 2025, 2026. Healthgrades 99th Percentile. Naples Illustrated Top Doctor multiple years. 5-star Google and Healthgrades ratings. Independent, peer-nominated recognition that validates surgical excellence — not marketing claims.

4

AR Navigation & Robotic-Assisted Surgery

Dr. Frenkel developed the world’s first augmented reality intraoperative navigation system for spinal surgery. Every complex instrumented procedure benefits from this technology. He also performs robotic-assisted spinal surgery and has multiple patents pending for next-generation minimally invasive instruments.

5

Peer-Reviewed Research & Academic Standing

Peer-reviewed publications in Journal of Neurosurgery: Spine, World Neurosurgery, and Scientific Reports. Textbook chapters in Elsevier and Springer Science. Regularly consulted by medical device companies. Research at The Miami Project to Cure Paralysis (Case Western). Academic credentials that matter for complex cases.

6

Naples, Florida — A Destination Worth the Trip

Recovery in Naples means world-class beaches, 300+ days of sunshine, and one of the most beautiful cities in Florida. The Ritz-Carlton, Inn on Fifth, and the Innovation Hotel (adjacent to the Surgery Center) make the recovery period as comfortable as any destination in the country.

Step-by-Step Concierge Journey

Your Complete Concierge Experience — From First Contact to Full Recovery

Here is exactly what your experience looks like from initial contact through full recovery — the specific touchpoints and services the Concierge Program includes at each stage.

1

Concierge Inquiry & Initial Contact

Submit the Concierge Inquiry Form or call (239) 649-1662. Dr. Frenkel’s team responds promptly, collects your imaging and records, and schedules your telehealth consultation. The inquiry form requests: your diagnosis, symptoms, imaging availability, and contact information — no PHI is collected on the public form.

📍 All of this happens before you travel
2

Telehealth Consultation & Imaging Review

Dr. Frenkel reviews your MRI, CT, and X-rays remotely and conducts a video consultation — discussing your diagnosis, treatment options, and specific candidacy for procedures including CemLIF™. You’ll receive a clear, honest assessment of whether traveling to Naples is likely to produce meaningfully better outcomes than local options. If local care would serve you equally well, he will tell you.

🖥️ Available from your home — no travel required yet
3

Pre-Operative Planning & Travel Coordination

Once the surgical plan is confirmed, Dr. Frenkel’s Concierge team coordinates your pre-operative appointments, diagnostic tests, anesthesia clearances, and surgery date. Travel recommendations (flights, hotels near the surgical facility) are provided. The team assists with insurance verification and provides upfront cost information so there are no financial surprises.

✈️ Your team handles every scheduling detail
4

In-Person Visit & Pre-Operative Consultation

Typically 1–2 days before surgery, you arrive in Naples for your in-person pre-operative consultation with Dr. Frenkel and the anesthesia team. Concierge patients receive a private exam room, private entrance option, and skip-the-line VIP access to the clinic. Dr. Frenkel reviews your imaging in person, confirms the surgical plan, and addresses any final questions.

🏥 VIP access — no waiting room
5

Surgery — Precision, Technology, Personal Care

Surgery is performed with Dr. Frenkel’s full technology suite — augmented reality navigation, robotic assistance where appropriate, operating microscope, and minimally invasive instruments of his own design. Dr. Frenkel personally contacts your family after surgery — not a resident or PA. For most minimally invasive procedures, patients go home the same day or after one night.

🔬 World-first AR navigation · Personally performed by Dr. Frenkel
6

Recovery, Follow-Up & Ongoing Support

After returning home, Concierge patients have direct email access to Dr. Frenkel’s team during business hours for all post-operative questions. Virtual follow-up appointments are available. Dr. Frenkel’s Nurse Practitioners manage post-surgical care coordination. Any needed additional in-person visits can be scheduled with the same VIP access and care coordination.

📱 Continued support regardless of where you live
Naples, Florida — Your Recovery Destination

Why Naples Is Worth the Trip — Beyond the Surgery

Naples, Florida consistently ranks among the most beautiful and highest quality-of-life cities in the United States. Recovery here is a genuinely pleasant experience for patients and their companions alike.

Recommended Hotels — Near the Surgical Facility

  • The Ritz-Carlton Naples — Oceanfront luxury. World-class amenities; ideal for companions staying during surgery and recovery.
    Located on the Gulf of Mexico, approximately 8 minutes from Physicians Regional
  • Inn on Fifth — Boutique luxury in downtown Naples. Walking distance to restaurants and shops; excellent for the recovery period.
    Downtown Naples Fifth Avenue South district
  • Innovation Hotel — Adjacent to the Surgery Center of Naples. Most convenient for same-day surgery patients; ideal for the night before and night after minimally invasive procedures.
    Walking distance to the Surgery Center

Naples — What to Expect

Naples offers over 300 days of sunshine annually, consistently clean Gulf of Mexico beaches (rated among the best in the US), world-class dining in the downtown Fifth Avenue and Third Street South districts, championship golf, and the calm, unhurried atmosphere that makes recovery distinctly pleasant.

The city is served by Southwest Florida International Airport (RSW) in Fort Myers, approximately 45 minutes from the practice — with direct flights from most major US cities. Naples Municipal Airport (APF) also serves private aviation.

Naples is also home to Physicians Regional Medical Center — the facility where Dr. Frenkel’s practice is located — a modern, full-service medical center with an excellent nursing staff and a reputation for outstanding patient experience.

Contact the Concierge team for accommodation recommendations →

Credentials & Recognition

The Surgeon Worth Traveling For

Every credential is specific and verifiable — the E-E-A-T standard required for YMYL healthcare content and the standard you deserve when evaluating a surgeon for complex spinal care.

Education & Training

  • MD, MA — Case Western Reserve University School of Medicine (Cleveland Clinic-affiliated) — Honors and Distinction in Research
  • Research: The Miami Project to Cure Paralysis — Anterior Cervical Surgery
  • 7-Year Neurosurgery Residency — Wake Forest University, under Dr. Charles Branch
  • Chief Resident — two consecutive years
  • Mentors trained at Harvard and Johns Hopkins
  • One of the highest Neurosurgery Board scores in the country · 2018 CNS SANS Challenge Winner

Innovation, Awards & Affiliations

  • Inventor of CemLIF™ — Multiple Patents Pending — World-Exclusive
  • First surgeon to develop augmented reality intraoperative navigation
  • Castle Connolly Top Doctors: 2024, 2025, 2026
  • Healthgrades 99th Percentile · Naples Illustrated Top Doctor
  • Featured on WINK News for CemLIF™ · Consulted by medical device companies
  • FAANS · FCNS · Peer-reviewed: Journal of Neurosurgery: Spine, World Neurosurgery, Scientific Reports
99th
Healthgrades Percentile
Castle Connolly Top Doctor
Only CemLIF™ Surgeon in the World
Consecutive Chief Resident
Patient Testimonials

What Patients Are Saying

All reviews are from verified patients who posted on Google or Healthgrades — completely uncensored and unedited.

“The most skilled, caring, and compassionate doctor you will ever meet.”

Mark V.
Verified Patient · Google Review

“The best surgeon by far. You won’t go wrong choosing Dr. Frenkel.”

Michael S.
Verified Patient · Google Review

“The Absolute BEST Neck & Back Surgeon!”

Antonio G.
Verified Patient · Healthgrades
Read All Patient Reviews

Your information is private and secure. We will never share your personal details.

Frequently Asked Questions

Common Questions About the Concierge Program

QWhat is included in the Concierge Program?
The Concierge Program includes: telehealth consultation and remote imaging review (before travel); complete care coordination for all appointments; travel and accommodation assistance; VIP clinic access with private exam room and skip-the-line; insurance verification and cost transparency; direct concierge email access during business hours; and Dr. Frenkel personally contacting family after surgery. Post-operative support by email continues after you return home.
QDo I need to travel to Naples before my surgery date?
Most Concierge patients begin with a remote telehealth consultation and MRI review — before traveling at all. Once a surgical plan is confirmed, patients typically travel to Naples 1–2 days before their surgery date for the in-person pre-operative consultation. The Concierge team coordinates all pre-operative testing that can be done locally before your trip to minimize time in Naples.
QWhat airport should I fly into?
Southwest Florida International Airport (RSW) in Fort Myers is approximately 45 minutes from Dr. Frenkel’s practice — the best option for commercial flights. Naples Municipal Airport (APF) is approximately 10 minutes from Physicians Regional Medical Center and serves private aviation. The Concierge team can provide specific travel and ground transportation recommendations upon inquiry.
QHow long will I need to stay in Naples?
For minimally invasive lumbar procedures (microdiscectomy, foraminotomy): typically 3–5 days total, including 1 pre-op day and 2–3 post-op days before flying. For cervical procedures (ACDF, ACDA): similar timeline. For more complex procedures or fusion: typically 5–7 days. Dr. Frenkel’s team provides specific stay recommendations at your telehealth consultation based on your planned procedure.
QWhat is CemLIF™ and can it only be done in Naples?
CemLIF™ is Dr. Frenkel’s patented rod-less, screw-less lumbar fusion — available exclusively at his practice. No other surgeon anywhere in the world performs this procedure. If you require lumbar fusion and want to evaluate this hardware-minimizing technique, Naples, Florida is the only option. Learn more at cemlif.com.
QDoes the Concierge Program help with insurance for out-of-network care?
Yes. The Concierge Program includes insurance verification, out-of-network claims assistance, and upfront cost transparency. Many out-of-network patients are able to receive partial reimbursement through their insurance plans. The team provides a clear explanation of your financial responsibility before committing to any procedure.
QCan international patients use the Concierge Program?
Yes. The Concierge Program is designed for both out-of-state and international patients. International patients begin with a remote telehealth consultation and imaging review; the team coordinates all logistics and can assist with travel recommendations. Naples, Florida is a viable international medical destination served by direct international connections through Miami International Airport (MIA) and Fort Myers RSW.
QHow do I start the Concierge inquiry process?
Submit the Concierge Inquiry Form at frenkelmd.com/concierge-contact-form/ or call (239) 649-1662. The form requests your diagnosis, symptoms, and imaging availability. Dr. Frenkel’s team will follow up promptly to collect records and schedule your telehealth consultation.

The Best Spine Surgery for Your Case —
Wherever That Takes You

You may have already seen multiple surgeons. You may have been turned down, had a prior procedure that didn’t deliver, or need access to a technique — like CemLIF™ — that simply isn’t available locally. If the answer to your spinal condition is in Naples, Florida, Dr. Frenkel’s Concierge Program makes the trip as seamless as receiving care at your local practice. His schedule fills quickly — contact the Concierge team today.